By strategically investing in new technologies, targeted growth strategies, and the teammates that keep the organization running, Chris Gorman led KeyBank to record-setting growth during the height of the COVID pandemic. With an unwavering dedication to the bank’s people and their professional growth, Gorman navigated the transition to remote work smoothly by modernizing core services and acquiring new capabilities, all while staying ahead of evolving consumer preferences

This cover story for Smart Business magazine explores KeyBank’s growth strategy and the foresight that helped the financial institution prepare for the unexpected.

Discover how top-quality writing like this can elevate your brand story. Reach out to us to craft engaging content that captivates and converts.