When COVID struck, Granger Medical Clinic’s on-premises phone system could only be accessed on-site—limiting employees’ interactions by tying them to their desks. To gain the flexibility and mobility they needed to share information and communicate with patients during the pandemic, Granger had to quickly virtualize its infrastructure through hosted Unified Communications as a Service (UCaaS).

This blog post for Dynamic Network Advisors details how Granger transitioned to a unified communications platform in less than a month, cutting telecom costs while scaling its quality care across multiple locations.

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