“I don’t think patients quite realize how unorthodox it is for a radiologist to offer telehealth visits. If … it becomes commonplace for patients to have telehealth visits with their radiologist, that is success. Then we are no longer the docs in the back room; we are front and center with patient care.” – Sumir S. Patel, MD, MBA
PROJECT DETAILS:
- CLIENT: American College of Radiology
- PUBLICATION: ACR Imaging 3.0
- PROJECT: Case Study
- INDUSTRY: Medical / Radiology
- FEATURING:
- Sumir S. Patel, MD, MBA, director of the Division of Community Radiology Specialists at Emory University School of Medicine;
- Kathie Brown, PA-C, a physician assistant and headache specialist at PANDA Neurology and Atlanta Headache Specialists;
- Sabiha Raoof, MD, FACR, FCCP, chief medical officer, patient safety officer and chair of the radiology departments at MediSys Health Network’s Jamaica and Flushing Hospital Medical Centers and co-chair of the ACR Commission on Patient- and Family-Centered Care (PFCC) Quality Experience Committee;
- Shahein H. Tajmir, MD, director of nuclear medicine IT at Massachusetts General Hospital
- READ IT: “Remote Radiology“
When patients arrived at the hospital for image-guided neuroradiology procedures, Sumir S. Patel, MD, MBA, realized they often had limited information and a lot of anxiety. Logistical hurdles clouded the idea of bringing them in for an additional consultations—then, a silver-lining solution suddenly emerged through expanded coverage for telehealth during the COVID-19 public health emergency. These relaxed regulations opened the door to virtual visits, allowing radiologists like Patel to start scheduling telehealth visits to prepare patients for complex image-guided procedures.
This case study for the American College of Radiology, part of the ACR’s Imaging 3.0 initiative to highlight how radiologists are revolutionizing care, explores how Patel partnered with referring providers and navigated the IT logistics to begin consulting with patients virtually.
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